Delete Product

Need to remove an obsolete or incorrect product? Follow these simple steps to delete an item from your CGIC App.

Prerequisites: Before creating a product you’re should have;

• Logged in and have access to CGIC App inventory management role.
• You know the Item Code or Item Name of the product to delete

1. Steps to Delete Product

1. Open the Item List

   • From the home page, navigate to Stock ▶️ Item ▶️ Item List.

2. Select the Item

   • Find the product by typing its name or code in the search bar.
   • Tick the checkbox next to the item you wish to delete (you can select multiple).

3. Access the Actions Menu

   • Click Actions ▶️ Delete in the top-right corner of the list view.

4. Confirm Deletion

   • In the confirmation dialog, click Yes to permanently remove the item.

   

   Permanent: Deleting an item cannot be undone. If you might need the item later, consider disabling it instead.

   Dependencies: CGIC App will block deletion if the item is used in open transactions (e.g., sales orders, purchase invoices). Close or cancel those first.

To simply hide an item without deleting historical data, open the item record and check Disabled, then click Save.