Track Inbound Products

Keep your inventory up-to-date by recording products coming back into stock—whether from customer returns or finished-goods receipt after manufacturing—in the CGIC App.

Warehouses defined for Returns and Finished Goods

1.0 Recording Customer Returns

1. Open a New Delivery Note
   • Navigate to Stock ▶️ Delivery Note ▶️ New Delivery Note.
2. Enable Return Mode
   • Check Is Return at the top of the form.
   • The document series updates to indicate a return.
3. Link Original Sale
   • Choose the Customer.
   • Click Get Items From ▶️ Delivery Note (or Sales Invoice) to import returned items and quantities.
4. Set Return Warehouse
   • In each line, ensure Source Warehouse is your “Returns” staging location.
5. Review & Submit
   • Verify Total Quantity and item lines.
   • Click Save, then Submit to post the return.
   • A Material Receipt entry automatically adds returned stock back into your Returns warehouse.

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1.1. Recording Finished Goods from Manufacturing

1. Open Production Order
   • Go to Manufacturing ▶️ Production Order, select the completed order.
2. Create Receipt Stock Entry
   • Click Create ▶️ Stock Entry and set Purpose to Material Receipt.
3. Confirm Finished Goods
   • In the Items table, verify the finished product code, quantity, and Target Warehouse (e.g., “Finished Goods”).
4. Submit
   • Click Save, then Submit.
   • A Material Receipt updates your Finished Goods warehouse with the new stock.

2.0 Reviewing Inbound Movements

• Stock Ledger
  • Stock ▶️ Stock Ledger ▶️ Filter Voucher Type = “Stock Entry”, Purpose = “Material Receipt”.
• Stock Balance
  • Stock ▶️ Stock Balance ▶️ Include your Returns or Finished Goods warehouses to see updated quantities.